Operations and Quality

Individual Assignments

Classes 1 through 4

 

Class 1 ---- Class 2 ---- Class 3 ---- Class 4

Class 1 / Rapid Fire Fulfillment

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In your paper address these questions:

·         What is Zara’s strategy regarding utilization of manufacturing capacity and labor, and various types of inventories?

·         How does Zara differ from other competitors regarding how it is organized?  Why is Zara organized the way that it is?

·         Discuss the advantages and disadvantages of Zara’s strategy and how it differs from other prevailing strategies?

·         To what extent does the strategy work and under what conditions would you recommend that other companies use the Zara model?

Class 2 / Breaking the Tradeoff Between Efficiency And Service

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In your paper address these questions:

 

·                     What underlying issue(s) create the situation where a trade-off between efficiency and service is called for?

·                     How does variability affect services more than manufacturing operations?

·                     Discuss the logic underlying the various options portrayed in the box "Overcoming the trade-off"

·                     Choose an example from you experience and evaluate it in terms of the type(s) of variability and using the cost/quality trade-off, the way the organization in question addressed the solution.

Class 3 / When Your Contract Manufacturer Becomes Your Competitor

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In your paper address these questions:

·                     To what extent are contract manufacturers a risk to OEMs?

·                     Discuss some of the strategies mentioned in the paper for OEMs to deal with this risk, and evaluate how effective you think they are.

·                     Choose a product that is a "private label" brand made by a contract manufacturer and contrast it with a "standard brand" product of the same type along cost, quality, and other dimensions that you feel are relevant.

Class 4 / Fixing Health Care from the Inside, Today

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In your paper address these questions:

 

·                     The article at times emphasizes implementing common problem-solving processes, rather than common solutions.  Discuss each regarding the pros and cons.  Why is the "process" approach more effective?

·                     What are some "negatives" about a "work around culture" of problem solving?  How does applying some of the TPS concepts address there?

·                     The article discusses the Model Line Approach.  What is it and describe briefly how you might apply it at an organization where you work or with which you are familiar?