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Student Phone Instructions: College-Owned Housing
Important Numbers || Features || Dialing Instructions
Important Numbers
| 911 |
911 |
| Campus Emergency |
3110 |
| Campus Information |
3493 |
| Billing Questions |
3652 |
| Repair Service |
3460 |
Features
Transfer
You are on an active call and wish to send the call to another extension.
• Depress switchhook
• Listen for 3 fast beeps, then dial tone
• Dial desired party
• Announce transfer, then hang up
To cancel an incomplete transfer, depress the switchhook twice to return to the call.
NOTE: If you receive a busy signal or no answer, flash the switchhook and you will be re-connected with the original party.
Conference
You are on a call and wish to add another party to the conversation.
• Depress switchhook
• Listen for 3 fast beeps, then dial tone
• Dial desired party, announce conference
• Depress switchhook, begin conversation
To add another party, repeat the steps above, maximum of 6 parties.
NOTE: If you receive a busy signal or no answer, flash the switchhook and you will be re-connected with the original party/parties.
Consult
You are on a call and wish to consult another party while keeping the original call on hold.
• Depress switchhook
• Listen for 3 fast beeps, then dial tone
• Dial desired party
• Consult third party
• Third party hangs up
• Depress switchhook to resume original call
NOTE: If you receive a busy signal or no answer, flash the switchhook and you will be re-connected with the original party.
Call Hold
• Depress switchhook
• Listen for 3 fast beeps, then dial tone
• Depress switchhook
• Listen for 3 fast beeps, then dial tone,
• Dial #4 to place call on hold
• Set receiver down on the phone
• You will receive a reminder ring every 60 seconds while a call is on hold
• To return to held call, lift receiver
Call Waiting
• Depress switchhook
• After hearing call waiting signal (two tone bursts)
• Depress switchhook - your current call is put on hold and you are connected to the waiting call.
• To return to original call, depress switchhook
• To temporarily deactivate Call Waiting, dial #7
• Dial *7 to reactivate Call Waiting.
Automatic Callback
• When a busy extension is encountered, depress switchhook.
• Dial *2
• Listen for confirmation dial tone
• Hang up
• When busy station becomes free
• Your telephone will give a series of short fast rings
• Lift handset, hear ringing
• Wait for answer.
NOTE: If the person you are calling has voice mail, your call will go directly to the mailbox after a few rings.
Cancel Automatic Callback
• Lift receiver
• Listen for dial tone
• Dial #2
• Listen for dial tone
• Hang up
Distinctive Ringing
• One ring - inside caller
• Two rings - external caller
• Short, fast rings - automatic callback
Dialing Instructions
Non-Toll Calls
| Outside line |
8 |
| On Campus |
Last 4 digits |
| Local off-campus |
8 + telephone number (10-digit number) |
| 800/888/877 |
8 + 1 + 8xx + telephone number (7-digit number) |
Toll Calls
Long Distance Calls with Muhlenberg STS
• 8 + 1 +10 digit number (dial tone)
• Wait for dial tone
• Enter authorization code (PIN number)
Long Distance Calls with Calling Cards
• 8 + 0 + calling card number
• Follow instructions on your calling card
NOTE: Some restrictions may apply.
International Calls
• 8 + 011 + country code + city code + telephone number
• Wait for dial tone
• Enter authorization code (PIN number)
NOTE: Country codes must be 3 digits (i.e. - 24 would be entered as 024)
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2400 Chew St.