Need to contact OIT for tech help? 

If you are a student:

  • Email helpdesk@muhlenberg.edu
  • Call 484-664-3566 (select option 1 from the menu)
  • or stop by Ettinger 007 (lower level)

If you are faculty or staff:

If you are currently in a classroom experiencing an issue with the technology, press the black button (Technology Help Desk) on the podium for immediate assistance or call 484-664-3566 (select option 3 from the menu).

Initiate a support request online

  • Visit servicedesk.muhlenberg.edu/HEAT (portal login required)
  • Click on the Service Catalog
  • Report an Issue
  • Once an incident has been created, you may check the status by clicking on "My Items" 

Want to drop us a note or suggestion, or perhaps you are unable to login?