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IT Support Portal

If you wish to meet in person, please contact the OIT Help Desk at 484-664-3566 to schedule an appointment, Monday-Friday 8:00am-5:00pm or email us: helpdesk@muhlenberg.edu.

Contact OIT Help Desk!  

The OIT Help Desk located in ONE location (Ettinger 002) with email address helpdesk@muhlenberg.edu providing technical support to the entire campus community. We are staffed with Client Support Specialists and Student Help Desk Associates who are available to answer your questions and resolve your technical issues.

Office Hours:
Monday  - Friday, 8:00am - 5:00pm
Weekend and evening hours vary (based on student staff scheduling)

  • Visit the IT Support Portal (available in the OneLogin portal) to report an issue, submit a service request, check on My Items or search the knowledge base.
  • Call us at 484-664-3566 to speak with a Client Support Specialist or Student Help Desk Associate. Note: After hours  - leave a detailed message and we will get back to you as soon as possible. 
  • Email us - helpdesk@muhlenberg.edu
  • Need in person assistance? Contact us by email or phone to schedule an appointment (preferred) or come on down to Ettinger 002. 

Perhaps you are unable to login? 

Report an Issue (no login required) - Please include your Name and Contact Info
If you are currently in a classroom experiencing an issue with the technology, press the black button (Technology Help Desk) on the podium for immediate assistance or call 484-664-3566 (select option 3 from the menu).

Check out OIT's video library for on demand videos about campus technology! 

Interested in professional development for your team? Want to improve processes for your office or department? The OIT Help Desk is offering customized group training sessions based on your needs and availability. Fill out the request form to get started