Our Media Services experts specialize in

  • audio/video presentation set-ups for on-campus locations
  • classroom technology support and troubleshooting
  • technology system design and implementation
  • classroom/conference room technology training

Feel free to contact Media Services 484-664-3455 or at [email protected].

Classroom Support

If you need immediate assistance in a classroom during office hours, Monday through Friday from 8am until 5pm while the College is open, contact the OIT Support Desk.  If you're in the classroom, you can contact the Support Desk by pressing the black button on the room's emergency phone panel located on most podiums or near teaching stations. Additionally, you may contact the  OIT Support Desk at 484-664-3566 or [email protected].

Event Support

If you are faculty or staff and planning a new event that requires audio-visual media technology (microphones, projection, set laptops, etc), contact Media Services  at 484-664-3455 or at [email protected] to discuss options. Early discussion guarentees that both the design aligns with your goals and that equipment and personnel are available for your event.

Need media equipment for a simple meeting? Running an event that we've assisted with beforet? Need special equipment in classroom beyond what is already available in the space? Feel free to directly request event support, you may place a Media Services request via the Media Services request form . This link will take you to a staff log-in area; student requests need to be completed by an advisor. After your request has been processed, you will receive an automatic confirmation as well as a Google Calendar event request. This will serve as your reminder of your request. All equipment requests are subject to review. Request form submission does not guarantee availability. A representative will be in contact with you if there are any issues or questions.  Please note that the  Media Services form is separate from the request when space is needed in the Seegers Student Union building.

If you are in need of basic projection and connection and are schedule for one of our classroom spaces, most classrooms are furnished with a standardized techwall system, complete with a built-in computer, conferencing webcameras, Blu-ray player, document camera, and an HDMI connection to connect your computing devices. Learn more on our Classroom Technology page.

Routine Equipment

We have a set of equipment that is routinely available for short-term reserve and campus events and presentations.  Requests for routine equipment must  be recieved no less than 48-hours before your event. Some items may not be readily available due to demand. 

Routine equipment includes:

  • Laptops
  • Digital Display Carts (LCD TV with connecting cables)
  • Projectors with connecting cables
  • USB webcams
  • Easels (paper and markers not supplied by Media Services)
  • Cable bags for connecting to projection systems
  • Podium mics (in rooms with built in-sound sound systems)
  • Display and data adapters for computers

Special Equipment

Special equipment is also available, but requires special arrangements to discuss and implement setup. Special Equipment requests must be recieved no less than two weeks before your event.

Special Equipment  includes:

  • Video cameras
  • Microphones, portable sound systems
  • Digital audio recorders
  • Video recording services
  • Long-term equipment requests

If you are requesting long-term computing device loans, please contact the OIT Support Desk at 484-664-3566 or [email protected].

Special Events

Any event that is deemed out-of-the ordinary, off-campus, or large-scale is considered a Special Event.  Requests for Special Events require two-weeks notice to discuss and implement a plan of action. The needs of special events may require an on-site, dedicated technician, a third-party vendor,  or rental equipment. Special events may incurr an additional cost.

 

If you're not sure where to go for support, feel free to contact the OIT Support Desk at 484-664-3566 or [email protected], or contact Media Services directly at 484-664-3455 or at [email protected].

 

Office of Information Technology

Instructional Technology and Media Services (ITMS)

Address Muhlenberg College Office of Information Technology 2400 Chew Street Allentown, PA 18104