Employment Opportunities

Job Title: Associate Director, Family Philanthropy

Job ID: 2028

The Associate Director, Family Philanthropy, will advance the mission of the College by developing and increasing the level of personal involvement and financial commitment of current and former families.

This Associate Director identifies, cultivates and stewards families, including students and extended family members to encourage support to the College across generations. This position is the staff liaison to the Parents Council and manages all aspects of the program from invitations to join to bi-annual events and meetings. Muhlenberg offers excellent benefits, including eligibility to tuition programs for employees and dependents after two years of service.

Duties and Responsibilities:

• Responsible for all activity related to the fundraising efforts in regards to current and past families.
• Maintain a portfolio of 150 potential major family donors capable of making a leadership gift to the College. This work includes cultivation, solicitation, closing and stewardship of major gifts and HMMS-level Muhlenberg Fund gifts.
• Responsible for all activities related to the Parents Council, including identification, cultivation, solicitation, and stewardship.
• Develop and maintain a travel schedule resulting in an average of 12 prospect visits a month – a minimum of 140 visits are expected annually.
• Plan, coordinate and manage fall and spring Parents Council events.
• Grow, expand and support a growing, vital and engaged group of parent and family volunteers.
• Work with the Advancement Communication team on developing and coordinating family-specific solicitations and communication, stewardship events and activities.
• Assist the Executive Director, Annual Giving with coordination and personalization of parent segment in all broad-based appeals.
• Track all relevant Key Performance Indicators for the Family Philanthropy program.
• Attend and participate in major on-campus College functions, including but not limited to Reunion and Homecoming Weekend, Family Weekend, Honors Convocation, Commencement, Baccalaureate, Opening Convocation and Board of Trustee meetings, staff phonathons, Day of Giving activities as well as regional alumni events.
• Other duties as assigned in pursuit of the mission of the Advancement organization.

Qualifications:

• Bachelor's degree and at least three years of successful experience in philanthropy, preferably in annual giving in higher education.
• Previous experience with parent and family giving preferred.
• Excellent skills in communication, analysis, organization, time management and planning.
• Strong analytical and assessment skills required.
• Demonstrated understanding of fundraising techniques, volunteer management, donor relations and stewardship.
• Ability to understand and articulate the role of a small, private liberal arts college.
• Ability to work in a self-directed fashion while serving as a member of a collaborative development and alumni relations team.
• Experience working with high level executives.
• Experience with face-to-face solicitation.

Working Conditions:

• Extensive travel and some night and weekend work are required.
• Ability to navigate stairs required.

To apply, upload your cover letter, resume, separate diversity statement summarizing your experiences and commitment to equity and inclusion, and names/contact information for three references, preferably as one PDF document, to our Career Portal: Muhlenberg Careers. (Your diversity statement should note how you demonstrate your commitment to the principles of diversity, equity and inclusion in your work, community and/or personal life. This may include, for example, work assignments, community service/mentoring, committee service, recruitment/retention activities, etc.) Application review will continue until the position is filled.

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health. For more information, visit www.muhlenberg.edu.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan at this link: College's Diversity Strategic Plan‌.

Job Title: Administrative Assistant, Alumni Affairs

Job ID: 2017

The Administrative Assistant, under supervision of the Assistant Vice President, Alumni Affairs and Career Services, will support the programs in the alumni affairs department, by performing administrative functions in collaboration with all department members. The work schedule is 35 hours per week, year-round (1,820 annualized).

Muhlenberg offers excellent benefits, including eligibility to tuition programs for employees and dependents after two years of service.

Duties and Responsibilities:

• Provides primary support to the assistant vice president, alumni affairs and career services, maintaining calendar, scheduling meetings, securing travel arrangements. etc.
• Serves as the key administrative assistant for the Alumni Board working with staff and volunteers to create agendas, maintain AB website pages, coordinate logistics for the 4 on-campus meetings, record minutes, and maintain committee reports, governing documents and roster.
• Works with full staff to plan and execute Alumni weekend with specific responsibility for registration oversight, ordering signage, working in direct support of the 50th reunion class with the AVP, reconciling online gifts. Attends all planning meetings and is on campus for the weekend of the event.
• Supports all signature events including, but not limited to, THAW.
• Coordinates support for the AVP, other staff, and volunteers working on the Alumni Committee for the capital campaign. This includes requesting research, creating briefings and talking points, coordinating and scheduling calls and visits with gift officers, staff and volunteers, creating agendas for regular meetings and maintaining a task list to track progress.
• Schedules alumni affairs meetings and retreats on both a regular and ad hoc basis dealing with all the details including room reservations, equipment needs, catering.
• Maintains detailed tasks list tied to the calendar for the alumni affairs department.
• Ensures accuracy of alumni affairs budget in Workday by using pivot tables and conferring on a regular basis with the AVP. Responsible for reconciliation of money received through online event registration.
• Utilizes alumni database and online community to make updates to demographic information of alumni records, run statistics and reports, and produce mailings. Runs name tags and reports for events.
• Coordinates lists, invitations and details for Legacy participation in commencement.
• Serves as one of the primary contacts for the hiring and supervision of work study students within alumni affairs.
• Attends advancement department meetings, retreats and training sessions
• Participates in and provides support for department-wide fundraising efforts including Mulementum, phone-a-thon, class reunion fundraising, etc.
• Other duties as assigned.

Qualifications:

• High School diploma required; bachelor’s degree preferred.
• Minimum three years of related professional experience.
• Excellent written and oral communication skills.
• Excellent computer and database management skills (e.g., Word, PowerPoint, Excel). Website management experience is a plus.
• Must be willing and able to learn new applications and systems.
• Organized and self-motivated, able to work as part of a team and to manage expectations and competing priorities.
• Ability to maintain accuracy and confidentiality of departmental records and business affairs.
• Strong customer service orientation essential. This position is the most forward-facing of the department and the individual needs to be able to create a welcoming, professional, and positive environment.

To apply, upload your cover letter, resume, separate diversity statement summarizing your experiences and commitment to equity and inclusion, and names/contact information for three references, preferably as one PDF, to our Career Portal: Muhlenberg Careers. (Your diversity statement should note how you demonstrate your commitment to the principles of diversity, equity and inclusion in your work, community and/or personal life. This may include, for example, work assignments, community service/mentoring, committee service, recruitment/retention activities, etc.) Application review begins immediately and will continue until the position has been filled.

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health. For more information, visit www.muhlenberg.edu.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan at this link: College's Diversity Strategic Plan‌.

• Assistant Coach, Field Hockey, Part-Time
• Assistant Coach, Women's Soccer, Part-Time

Job Title: Assistant Coach, Field Hockey, Part-Time

Job ID: 2002

• Adjunct Instructor, Accelerated Business Program (Multiple Vacancies)
• Director, Marketing

Job Title: Adjunct Instructor, Accelerated Business Program (Multiple Vacancies)

Job ID: 1976

The Accelerated Programs of Muhlenberg College invites applications for part-time evening faculty positions in the Bachelor of Business Administration programs of Healthcare Management, Business Administration, Human Resources Leadership, and Supply Chain Management beginning in the Summer of 2020. The Program seeks faculty with a commitment to adult students in and out of the classroom. The successful candidates will have a minimum of a Master’s degree in Business or a closely related field. Significant professional experience and/or professional certifications are preferred in addition to prior teaching experience at the time of hire.

Candidates should upload their complete applications as a single pdf file to our Workday application portal. A complete application will include: (1) a cover letter summarizing qualifications, (2) a curriculum vita, and (3) three references. 

To view the full job description and to apply for this position, please visit our Career site at: Muhlenberg Careers. Application review begins immediately and will continue until the positions have been filled.

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan here.

Job Title: Director, Marketing

Job ID: 2020

The Director, Marketing, is responsible for developing, implementing and evaluating marketing, communication, and recruitment strategies to promote the Muhlenberg College School of Continuing Education and School of Graduate Studies. The Director will work closely with the VP/Executive Director and Deans of the Division and the College’s Office of Communications to align objectives and strategies which will drive marketing and communication initiatives to be deployed across internal and external media platforms.

Primary responsibilities include identification of strategy and goals, multimedia content creation, development and management of traditional and social media platforms and authoring content to assure alignment with Office of Communications branding protocols for messaging, advertising and print and digital materials. Successful candidates will work with cross-functional teams to drive communication, brand recognition, public relations and enrollment goals for the School.

Muhlenberg offers excellent benefits, including eligibility to tuition programs for employees and dependents after two years of service.

Duties and Responsibilities:

• Develop and manage the implementation of a strategic marketing plan for new and existing programs that includes student recruitment, corporate relations, career fairs, alumni relations, special events and marketing and communication initiatives in coordination with the Office of Communications in support of the College’s strategic plan.
• Establish strategic communication and marketing plans in coordination with the Office of Admissions and admissions counselors to achieve the School’s enrollment goals.
• Oversee and manage the design and development of strategies, tactics and annual campaigns through the complete marketing-communications lifecycle, including scoping, planning, designing, developing, implementing and post-implementation analysis.
• Develop and implement metrics to measure program effectiveness and ROI on campaigns and programs.
• Guide the day-to-day activities of the marketing team (Enrollment Outreach Manager, Recruitment and Enrollment Specialist, and Digital Marketing Specialist) responsible for the top and middle of the School’s enrollment funnel.
• Manage social media and other digital engagement tools and direct programs to improve social media reputation and recognition.
• Work collaboratively on lead generation to determine the best interactive tools for various audiences. Continuously measure and optimize solutions to ensure ongoing improvement and effectiveness.
• Ensure that College branding standards are adhered to.
• Supervise the scheduling, bidding, fulfillment, production, printing, copying, distribution, circulation, placement, updating and maintenance of web content.
• Collaborate with Division staff to support recruiting and enrollment efforts.
• Monitor trends of competitor marketing and public relations efforts.
• Monitor issues, trends and events regionally and nationally, predict impact and engage with the VP/ED and Deans on possible programs in response to opportunities.
• Together with appropriate staff, seek and suggest new outlets for professional partnerships, community connections and site learning opportunities in order to provide a direct marketing link with prospective students and their employers.
• Track and report details of all media advertising contracts, manage budget and check accuracy of all related invoices and budget sheets.
• Work with the VP/ED, the Deans and others in the Division of Graduate and Continuing Education to do what is necessary for the growth and development of the School and its affiliate programs, as well as in support of our students.

Qualifications:

• Bachelor’s degree in related field required, master’s preferred, with five-plus years’ experience, preferably in higher education.
• Entrepreneurial mindset with the ability to spot original opportunities.
• Market research, market planning, and media placement skills and experience.
• Knowledge and expertise in the use of marketing communications tools, including the use of SEM and social media required.
• Ability to function with a high degree of independence and to act very collaboratively in the development and execution of marketing and communications strategies.
• Proven project management skills and the ability to responsibly manage a budget are required.

To apply, upload your cover letter, resume, separate diversity statement summarizing your experiences and commitment to equity and inclusion, and names/contact information for three references, preferably in one PDF document, to our Career Portal: Muhlenberg Careers. (Your diversity statement should note how you demonstrate your commitment to the principles of diversity, equity and inclusion in your work, community and/or personal life. This may include, for example, work assignments, community service/mentoring, committee service, recruitment/retention activities, etc.) Application review begins immediately and will continue until the position has been filled.

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health. For more information, visit www.muhlenberg.edu.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan at this link: College's Diversity Strategic Plan‌.

• Webmaster
• Client Support Specialist

Job Title: Webmaster

Job ID: 2021

This position is responsible for managing and coordinating the college’s web site while acting as liaison and consultant with the campus regarding web-related issues, promoting the web, web production (content, design, accessibility and usability), and developing campus web publishing standards.

This is a full-time position, working 40 hours per week, 2080 hours annually. Muhlenberg offers excellent benefits, including eligibility to tuition programs for employees and dependents after two years of service.

Duties and Responsibilities:

• Maintain the college website for content, design, accessibility, usability, and security.
• Establish and maintain website guidelines and publication process.
• Communicate with departmental webmasters regarding policy and procedures.
• Meet with departmental webmasters to update their web knowledge and skills.
• Review and evaluate all information and material submitted for electronic publication.
• Respond to email messages generated regarding the College website.
• Encourage departments and student organizations to submit material for publication on the college website.
• Continuously monitor industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge.
• Work closely with the Web Committee to assist in the planning and design of the College’s web site.
• Assign/Prioritize work for the Content Coordinator position.
• Travel may be required to attend vendor software meetings and/or software/hardware training programs.
• Overtime as necessary to resolve production issues.
• Work from home/monitor email as required to support high-profile requests/production issues.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree from a recognized 4-year college or equivalent work experience is required.
• Minimum two years experience in web related duties (i.e. – Web Content Coordinator, Web Editor, Web Author or Publisher, etc.).
• Self-reliant; able to work independently as well as being able to work as part of a team.
• Good oral and written communication skills.
• Web development experience with a CMS (T4, Wordpress, …).
• Proficiency in HTML/DHTML, including style sheets, templates, complex tables, nested tables, frames and image maps. Working knowledge of intermediate to advanced composition, page layout, art and web authoring packages such as Illustrator and Photoshop. Knowledge of packages including Word, Excel, powerpoint, message boards, streaming video/audio, and bulk Email communication.
• Requires excellent time and project management skills as well as organizational and personal skills to work with a variety of people. Strong design sense along with a methodical attention to detail.
• Ability to work as team member and independently with minimal supervision.

Desirable Skills:

• SQL knowledge and experience integrating web systems with SQL databases.
• Terminal4 CMS experience.
• PHP and Javascript programming.

To apply, upload your cover letter, resume, separate diversity statement summarizing your experiences and commitment to equity and inclusion, and names/contact information for three references, preferably as one PDF document, to our Career Portal: Muhlenberg Careers. (Your diversity statement should note how you demonstrate your commitment to the principles of diversity, equity and inclusion in your work, community and/or personal life. This may include, for example, work assignments, community service/mentoring, committee service, recruitment/retention activities, etc.) Application review begins immediately and will continue until the position has been filled.

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health. For more information, visit www.muhlenberg.edu.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan at this link: College's Diversity Strategic Plan‌.

Job Title: Client Support Specialist

Job ID: 2027

This Client Support Specialist provides customer service and technical support to students, faculty and staff on all campus standard technologies in addition to supporting the student tech team during evening hours. The Client Support Specialist role advises and informs areas for process improvement and develops workflow to promote efficiency and the optimum customer experience.

This is a full-time position, working 40 hours per week. This position will typically keep a schedule that provides coverage during the 8:00 am-5:00 pm timeframe. Schedule flexibility is needed as there may be occasions when evening or weekend hours are required based on the needs of the College. Muhlenberg offers excellent benefits, including eligibility to tuition programs for employees and dependents after two years of service.

Duties and Responsibilities:

• Provide Tier I and Tier II customer service and technical support to clients for hardware and software in an effective, timely and consistent manner.
• Diagnose, research, and resolve routine client issues in a timely manner through established protocol and troubleshooting.
• Determine the best course of action towards resolution or escalation.
• Proficiency in all campus standard software.
• Provide guidance and explain policies and procedures to clients.
• Communicate and translate technical information to all clients; maintain communication and monitor incident through resolution.
• Train customers on devices and technologies.
• Lead professional development opportunities for faculty, staff and students.
• Set-up of new equipment and devices, including software installation.
• Assist clients in obtaining access to systems.
• Create and maintain OIT knowledge bases articles.
• Utilize internal and external knowledge bases, FAQs, vendor documentation and other available reference material.
• Contribute to documentation of incidents, internal processes and procedures, maintenance of equipment, and training manuals.
• Assist with preventative maintenance within specified guidelines and procedures.
• May review and evaluate new computer hardware and software products.
• Assist in the tracking of hardware and software inventory.
• Mentor and train Student Tech Team.
• Manage general and lab preventive maintenance.
• Summer conference and special event support (as needed).
• Collaborate on special projects as assigned.
• May perform other duties as assigned.

Qualifications:

• Bachelor's degree or equivalent job experience required.
• Minimum two years’ experience providing client facing support in related field.
• Ability to work as a team member and independently with minimal supervision.
• Excellent interpersonal, verbal and written communication skills with the ability to translate technical concepts into user-friendly terms.
• Excellent troubleshooting and critical thinking skills.
• Proficiency in a variety of operating systems and software including Windows, Android, iOS, Mac OSX, MS Office, G Suite and multiple browsers.
• Ability to meet deadlines and manage multiple priorities.
• Ability to work in and foster a collaborative team environment.
• Ability to work flexible shifts, which will include evenings and/or weekends and peak periods including, but not limited to the beginning of each semester and service launch dates.

Preferred Skills:

• Knowledge and experience with classroom and conferencing technologies.
• Experience working in Higher Education.

To apply, upload your cover letter, resume, separate diversity statement summarizing your experiences and commitment to equity and inclusion, and names/contact information for three references, preferably in one PDF document, to our Career Portal: Muhlenberg Careers. (Your diversity statement should note how you demonstrate your commitment to the principles of diversity, equity and inclusion in your work, community and/or personal life. This may include, for example, work assignments, community service/mentoring, committee service, recruitment/retention activities, etc.) Application review begins immediately and will continue until the position has been filled.

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health. For more information, visit www.muhlenberg.edu.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan at this link: College's Diversity Strategic Plan‌.

Job Title: Groundskeeper

Job ID: 2012

The Groundskeeper position requires grounds upkeep, snow and ice removal, miscellaneous repair and preventive maintenance of College grounds equipment, and moving and set-up of furniture. This job description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of this position, and is not intended to exclude other duties that are of a similar nature or level of difficulty. The supervisor retains the right to assign, direct and control the work of employees under supervision. Work direction may come from the Grounds Manager or a designated Lead Worker. This is a full time, essential personnel position. The initial shift schedule will be 9:00 a.m. - 5:30 p.m which is subject to change at the discretion of the Grounds Manager. This position also requires a weekend shift rotation approximately once each month.

Muhlenberg offers excellent benefits, including eligibility for tuition programs for employees and dependents after two years of service.

Duties and Responsibilities:

Responsibilities include, but are not limited to:

• Mow and trim lawns
• Prune and thin trees, shrubs, and hedges
• Grounds construction and repair
• Daily trash clean-up
• Move and install student furniture and office furniture
• Set-up and take down for special events
• Snow and ice removal
• Minor road and sidewalk repairs
• Other maintenance and cleanup duties as assigned

Qualifications:

• Ability to comprehend written and oral instructions
• A valid PA Driver’s License
• One year of experience required; 2 years of landscape or horticulture preferred
• Experience with skid steer loader, front end loaders, and chainsaw a plus

Physical Requirements:

• Frequent carrying and/or lifting of up to 50 pounds
• Full use of all extremities
• Frequent bending/squatting and kneeling
• Occasional lifting of items over 50 pounds, up to 100 pounds
• Constant walking and standing

Work Environment:

Most work assignments require working outdoors in all seasons and all types of weather conditions. Evening and weekend work will be scheduled from time to time. All grounds positions are subject to call-out to provide needed services. Groundskeepers are considered “essential personnel” - during weather emergencies when essential personnel are required to report, groundskeepers must report to work or be subject to disciplinary action.

To apply, upload your cover letter, resume, and names/contact information for three references, preferably as one PDF document, to our Career Portal: Muhlenberg Careers. Application review begins immediately and will continue until the position has been filled. 

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health. For more information, visit www.muhlenberg.edu.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan at this link: College's Diversity Strategic Plan‌.

Job Title: Director, Institutional Research and Effectiveness

Job ID: 2026

The Director of Institutional Research and Effectiveness oversees a comprehensive program on institutional research to support college-wide planning, assessment, external reporting, data governance, and accreditation.

The office provides information and analyses to support institutional decision-making, responds to data and information requests from internal and external stake-holders, promotes institutional effectiveness and planning through educational and collaboration, and supports efforts to improve student learning and experience.

Muhlenberg offers excellent benefits, including eligibility to tuition programs for employees and dependents after two years of service.

Duties and Responsibilities:

• Oversee the College’s external reporting, internal reporting, and analysis in support of institutional assessment, planning, and decision-making.
• Support institutional, student learning, and administrative assessment activities in collaboration with the Provost, faculty coordinators, department chairs, and administrative coordinators.
  Support Muhlenberg’s accreditation activities, strategic planning, and dashboard maintenance.
• Advise the President and Senior Staff on data needs for institutional planning and assessment purposes.
• Conduct special studies as needed for the President and senior staff.
• Oversee and coordinate data reporting to outside agencies and accreditors (IPEDS, MSCHE, Department of Education, U.S. News & World Report, College Board, Princeton Review, Common Data Set, etc.) ensuring timely and accurate data submission. Serves as the institution’s IPEDS key holder.
• Advise College leadership on accreditation compliance.
• Administer and manage the College’s online course evaluation system (including: administrations, trainings, best practices, technical support, interpreting results, etc.).
• Provide data, benchmark information, and reports for internal inquiries from offices across campus (e.g., from the President, faculty, committees, etc.).
• Work with the Admissions team to conduct enrollment research and retention studies to better inform decision makers of market forces, student choice patterns, and demographics.
• Edit the Muhlenberg College Source Book, an annual publication describing the history, organization, programs, students, faculty, staff, finances, facilities, and alumni of the College.
• Monitor all enrollment reporting for the National Student Clearinghouse.
• Coordinate the administration of institutional surveys and studies (e.g., CIRP Freshman Survey, NSSE, HEDS Senior Survey) and develop reports on findings to aid decision-making and planning.
• Provide consultation to academic and administrative units on outcomes development and assessment, research methodology, data management, and data analysis and interpretation for planning and assessment activities.
• Oversee the Institutional Effectiveness and Assessment website.
• Stay informed about state, federal, and accrediting body regulatory policies and changes.
• Participate in professional organizations (e.g., Higher Education Data Sharing Consortium - HEDS, Associations of Institutional Research – AIR) and development opportunities to update and further skills and knowledge as relevant to this position.
• Serve as an institutional representative to HEDS and AIR.
• May perform other duties as assigned.

Qualifications:

• Master’s degree required in a research-related field, such as statistics, social science, or mathematics science, behavioral science, information science, or an equivalent combination of academic degree achievement and professional knowledge.
• Minimum of five years’ experience in higher education or other relevant experience in data gathering, quantitative analysis, and /or data reporting.
• Advanced computer expertise, to include:
  
  • Relational databases
  • SPSS, R
  • Data visualization
• Demonstrated knowledge of current higher education issues, assessment and accreditation.
• Strong oral and written communication skills, as well the ability to communicate analysis and research to broad audiences.
• Strong organizational skills and attention to detail.
• Commitment to student success, diversity, and inclusion.

To apply, upload your cover letter, resume, separate diversity statement summarizing your experiences and commitment to equity and inclusion, and names/contact information for three references, preferably as one PDF document, to our Career Portal: Muhlenberg Careers. (Your diversity statement should note how you demonstrate your commitment to the principles of diversity, equity and inclusion in your work, community and/or personal life. This may include, for example, work assignments, community service/mentoring, committee service, recruitment/retention activities, etc.) Application review begins immediately and will continue until the position has been filled.

Founded in 1848, Muhlenberg is a highly selective, private, four-year residential, liberal arts college located in Allentown, Pennsylvania, approximately 60 miles northwest of Philadelphia and 90 miles west of New York City. With an undergraduate enrollment of approximately 2,200 students, Muhlenberg College is dedicated to shaping creative, compassionate, collaborative leaders through rigorous academic programs in the arts, humanities, natural sciences and social sciences as well as selected pre-professional programs, including accounting, business, education and public health. For more information, visit www.muhlenberg.edu.

An equal opportunity employer, Muhlenberg College is committed to recruiting and retaining outstanding faculty and staff from racial and ethnic groups that have been traditionally underrepresented in higher education. For additional information about Muhlenberg's commitment to diversity and inclusion, applicants can find the latest updates to the College's Diversity Strategic Plan at this link: College's Diversity Strategic Plan‌.