Webconferencing is a way to connect teams remotely or via the internet in real-time for meetings and guest speakers. With a microphone and web camera, connect with a class of students online, or a guest speaker from a distance can join your class.

Zoom is currently in use at Muhlenberg as a webconferencing platform and option for faculty, staff, or student use. 

We have designed this webpage into sections based on existing user familiarity with webconferencing and Zoom as well as the situation bringing you to our resources.

General Support Information

I'm new to this

It's a new semester

I'm stuck/needing help


General Support Information

Zoom is accessed through the application portal via Muhlenberg.edu (the same area where one may access GSuite, Canvas, etc.).

Zoom works optimally with a webcamera and microphone, so make sure the room and/or your devices have both in advance.

You may contact ITMS to find hosting options on campus.

Learn more about equipment options for a Zoom session (if needed) via the Media Services form [form for faculty/staff only; requires log-in to access form]. 

For a step-by-step overview, see our Web Conferencing with Zoom documentation.

We also have Zoom security recommendations for you to review before getting started as well as a refresher at any time.

The Zoom application is installed in each classroom and College owned device. For personal devices, download zoom here.

Here are links to Zoom documentation on starting the desktop application, and using the desktop application to join a meeting.

I'm new to this

Keep in mind the suggestions under "General Support Information" when it comes to Zoom sessions here at Muhlenberg. Webconferencing can be used for classes and for meetings, as well as for connecting guest speakers from a distance.

This ITMS worksheet explains how to access and set-up Zoom sessions.

Best practices include making sure sessions are scheduled where a microphone and camera are available, and any Media Services requests are made in advance, mindful of the rules and the form both provided in the Media Services webpage. 

Wanting more information about Zoom breakout rooms? Zoom has this breakout room documentation available as reference.

Need to know more about sharing screens in Zoom? Please refer to this Zoom screen documentation.

It's a new semester

Zoom provides user how-to guides and orientation videos how-to guides and orientation videos for Zoom meeting facilitators and participants.

I'm stuck/needing help

Check the Zoom how-to guides and orientation videos for meeting facilitators and participants, and contact the team with any questions or requests for Zoom demonstrations.

Do know that the Zoom application is installed in each classroom and College owned device.  You can search for the application and enter your meeting that way in the event that the application portal/OneLogIn tile is not working optimally for you at any given time.  For more on this option, please review starting the desktop application and using the desktop application to join a meeting documentation.

If you have a need for a webinar in Zoom, please complete the Media Services request form for more information and for scheduling.

Have suggestions for additional items for our new WebConferencing website? Please contact the team at [email protected] with items you will like included or if something you are seeking is not currently present/available.

Office of Information Technology

Instructional Technology and Media Services (ITMS)

Address Muhlenberg College Office of Information Technology 2400 Chew Street Allentown, PA 18104